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Clinical
Director (CD)
- Overview:
- This is
without doubt the most challenging veterinary position
within a practice. The CD is responsible for all
day-to-day aspects of running the business, including
achieving and maintaining high professional standards,
maximising turnover, keeping the team happy and
productive, handling client complaints, organising the
work rota and ensuring all relevant legislation and
regulations are complied with. Usually a CD will run a
branch of a multi-centred clinic or a single practice
within a larger corporate. Ideally he or she has previous
experience in a senior veterinary role or might even have
run his or her own business. Good communication skills
and excellent command of the English language are
mandatory for this position. The task is a tough one, but
the salary is usually significantly higher than in any
other veterinary position and the job will allow a
successful candidate to develop (or improve) excellent
management and business skills.
-
- Responsibilities:
- Ensure
that the day-to-day operations of the practice
are compliant with "best practice" and
follow the Royal College of Veterinary Surgeons
guidelines and regulations.
- Optimise
service to clients in order to develop the
business and the reputation of the practice and
company.
- Co-ordinate
clinical audits to ensure the clinical
performance of the practice is maintained in line
with current thinking in the veterinary
profession.
- Ensure
proper veterinary pharmacy in accordance with
legal requirements and the recommendations of the
British Veterinary Association and Royal College
of Veterinary Surgeons.
- Ensure
relevant training and continuing professional
development is provided to all members of the
team.
- Maintain
an effective staff rota, focusing on minimum
locum usage and minimum overtime.
- Maintain
a good working relationship with all staff and
monitor dynamics within the team to ensure
effective, positive communication between all
members.
- Ensure
all personnel issues are dealt with within the
practice in a professional and legal manner.
- Ensure
compliance with all employment law, including
Health and Safety legislation.
- Interview
all new veterinary surgeons for the practice.
- Manage
the financial activities of the practice.
- Maximise
turnover and productivity within the practice.
- Ensure
a professional fee structure is being implemented
at practice and correct charging.
- Maximise
stock usage, profitability and control.
Senior
Veterinary Surgeon
- Overview:
- The senior
veterinary surgeon of a practice or clinic is usually
head of the veterinary team. He or she is mainly
responsible for the veterinary side of the business,
including establishing veterinary procedures and
protocols, achieving and maintaining high professional
standards, maximising turnover, keeping the veterinary
team happy (and productive), handling client complaints,
organising the work rota and ensuring all relevant
legislation and regulations are complied with. Applicants
should have sound veterinary knowledge and experience.
Good communication skills and command of the English
language are essential to fulfil the criteria of this
position. Senior veterinary surgeons are expected to lead
by example. The job can be quite challenging, but for the
right person creating and shaping his or her own team can
be both rewarding and satisfying.
-
- Responsibilities:
- Ensure
that the day-to-day operations of the practice
are compliant with "best practice" and
follow the Royal College of Veterinary Surgeons
guidelines and regulations - you must lead by
example.
- Make
sure that the practice is run efficiently in
order to meet budgets; maximise turnover and
productivity within the practice.
- Optimise
service to clients in order to develop the
business and the reputation of the practice and
company.
- Be
familiar with and work within the legislation
affecting the practice of veterinary medicine in
the UK and all the ethics of practice as outlined
in the Royal College of Veterinary Surgeons Guide
to Professional Conduct.
- Provide
clinical audit to ensure clinical performance of
the practice is maintained in line with current
thinking in the veterinary profession.
- Assist
the practice manager in managing the financial
activities of the practice with the aim to
maximise profits.
- Interview
all new vets for the practice.
- Ensure
responsibility for proper veterinary pharmacy
according to legal requirements and British
Veterinary Association and Royal College of
Veterinary Surgeons guidelines.
- Produce
and manage a rota system to ensure effective,
profitable operation of the team (minimum locum
usage, minimum overtime).
- Maintain
a good working relationship with all members of
the team; communicate effectively and in a
positive manner with all colleagues.
- Ensure
a professional fee structure is being implemented
at practice and correct charging.
- Maximise
stock usage, profitability and control.
Assistant
Veterinary Surgeon
- Overview:
- Assistant
veterinary surgeons are based at practices or clinics.
They are usually responsible to the Senior Veterinary
Surgeon, Clinical Director and/or Practice Principal of
that practice. The role of the assistant veterinary
surgeon is to treat surgical and medical patients with
the informed consent of the client and in accordance with
UK legislation and the Royal College of Veterinary
Surgeons Guide to Professional Conduct. The position is
ideal for those who want to concentrate fully on pure
veterinary work and do not wish to be responsible for the
management and day-to-day administrative operations of
the practice or team. It is a great opportunity for
recent graduates to gain experience, but the position is
also suitable for more experienced vets who would like to
work part time, study for a postgraduate qualification or
just want to work in practice whilst learning more about
the country and the people they have come to.
- Responsibilities:
- Assess
and examine patients when on duty and provide
surgical and medical treatment as appropriate.
- Write
up all cases in full within an appropriate time
scale.
- Ensure
all laboratory and clinical reports are recorded
on the animal's clinical records.
- Communicate
effectively and in a positive manner with
clients, maintaining a high professional
standard. Inform clients about their animals'
progress, results of any tests, diagnosis,
differential diagnosis, prognosis, treatment
options and costs involved.
- Attend
the adequate annual hours of Continuous
Professional Development as required by the RCVS.
- Maintain
a good working relationship with all members of
the team.
- Follow
practice protocols and procedures in regard to
surgical and medical treatment, nurse training,
general hygiene and dress code.
- Carry out all reasonable
duties as required in a professional
manner.
Locum Veterinary Surgeon
- Overview:
- Locum vets replace an absent veterinarian within an existing veterinary practice or clinic. Most locum vets are “self-employed”, which means that it is the locum vets’ own responsibility to declare any income in their annual tax revenue, to have the necessary insurances (e.g. private health cover and professional indemnity insurance) in place and to attend the adequate annual hours of Continuous Professional Development as required by the RCVS. Locum Vets work in a particular position on a temporary basis to enable the practice to continue providing its clients and patients with the high level of service and standards of veterinary medicine they’re accustomed with. All locum vets must be members of the Royal College of Veterinary Surgeons (RCVS) and should have at least two years of experience with the species they are supposed to work with. Locum vets must be capable to work sole charge and should be able to follow through their own cases. They usually work as part of a team of other dedicated vets, nurses and admin staff. Work placements can range from a few days to several months and can be anywhere in the UK. Locum vets are usually paid per day worked and sometimes also get a percentage of their turnover as an additional bonus. Accommodation is provided in many, but not all, cases. Locum positions allow a tailor-made work-life balance at a fairly high income, as the pay per day is usually higher than that of an employed vet and the placements chosen are completely up to the locum.
- Responsibilities:
- Strive to deliver the same (or better) services and the same (or better) standards of veterinary medicine as those provided by the absentee.
- Work as part of a team of dedicated veterinarians, nurses and administrative staff.
- Follow practice protocols and procedures in regard to surgical and medical treatment, nurse training, general hygiene and dress code.
- Carry out all reasonable duties as required in a professional manner.
- Assess and examine patients when on duty and provide high standards of surgical and medical treatment as appropriate.
- Write up all cases in full within an appropriate time scale.
- Ensure all laboratory and clinical reports are recorded on the animal's clinical records.
- Communicate effectively and in a positive manner with clients, maintaining a high professional standard. Inform clients about their animals' progress, results of any tests, diagnosis, differential diagnosis, prognosis, treatment options and costs involved.
- Attend the adequate annual hours of Continuous Professional Development as required by the RCVS.
- Maintain a good working relationship with all members of the team.
Emergency/Night Veterinary Surgeon
- Overview:
- Emergency/night vets usually only work at night or, in some cases, on weekends and bank holidays; in general these duties are called 'out of hour' because they are not covered by normal daytime working hours. Emergency/night vets either work within a bigger practice covering that practice's own out of hour duties or are employed by an emergency clinic, which provides out of hour cover for a number of 'member' practices. Wherever they work, emergency/night vets are normally part of a dedicated team of vets and nurses and strive to deliver high standards of patient care, customer service and member practice satisfaction. Like all veterinarians working in the UK, emergency/night vets must be registered with the Royal College of Veterinary Surgeons (RCVS). They should have at least two years of experience with the species for which they are providing out of hour cover and ideally have some previous experience in emergency veterinary medicine and surgery. As part of their duties they will have to look after hospitalised patients as well as assess, examine and treat new emergency admissions and should therefore be able to work sole charge under pressure and to follow through their own cases. Due to the fact that night and emergency positions are, by definition, expecting the vet to work unsocial hours, the salary is normally substantially higher than for a "day-time" position. Most emergency/night vets work on a rota system which allows them plenty of time off to recover and pursue other interests. The most common working rota is one week on (i.e. on duty) and one (or two) weeks off (i.e. free time). Accommodation is usually, but not always, provided. The nature of the position means that the workload is almost always exciting and challenging and allows the veterinary surgeon to quickly build up confidence and skills and become an expert in emergency medicine and surgery.
- Responsibilities:
- Work as part of a team of dedicated veterinarians, nurses and admin staff.
- Follow practice protocols and procedures in regard to surgical and medical treatment, general hygiene and dress code.
- Carry out all reasonable duties as required in a professional manner.
- Provide telephone advice to clients.
- Assess and examine new emergency admissions when on duty and provide high standards of surgical and medical treatment as appropriate.
- Provide triage and management of hospitalised animals.
- Write up all cases in full within an appropriate time scale.
- Ensure all laboratory and clinical reports are recorded on the animal's clinical records.
- Communicate effectively and in a positive manner with clients, maintaining a high professional standard. Inform clients about their animals' progress, results of any tests, diagnosis, differential diagnosis, prognosis, treatment options and costs involved.
- Attend the adequate annual hours of Continuous Professional Development as required by the RCVS.
- Maintain a good working relationship with all members of the team.
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